Boost response rates with Keap's SMS marketing for small enterprises

The response rate for SMS is an impressive 98%1, making it an effective resource to combine with your email marketing efforts to enhance conversions.

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Close more deals with text marketing

AUTOMATED TEXTS

Convey the appropriate message at the perfect moment, consistently

Initiate automated text notifications depending on the actions of your contacts.
Customize messages using merge fields to boost engagement.
Send notifications for meetings, occasions, bills, and additional matters.
Request feedback and recommendations from customers following their purchase.

TEXT BROADCASTS

Engage with your audience at crucial times

Inform your audience about special promotions, webinars, updates, and more that are available for a limited time.
Organize your list using tags to allow for tailored messages to each category.
Send text alerts regarding significant emails to ensure they are noticed.
Get ahead of the curve by being the first to share breaking industry news with your audience.

1:1 TEXT MESSAGING

Chat via text and skip the inbox

Send and receive individual text messages with Keap Business Line
Chat using the desktop or mobile app
Customize your snooze settings and away messages
Receive replies to automated and broadcast texts and continue the conversation 1:1*

COMPLIANCE

Effortlessly manage your text marketing

Built-in compliance
Customizable opt-in messaging
Only pay for delivered text messages
In-app reporting

Did you know that 90% of all text messages are read within 3 minutes?

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Frequently asked questions

Each Keap plan includes monthly text marketing credits. After your monthly credits are used, additional marketing texts will be billed at a rate of $0.015 per text message. You are only charged for content messages, not opt-in messages.

Read more about each Keap edition’s included text message credits here.

By coupling texting with a CRM, Keap enables users to leverage a range of features not possible through standalone text marketing software.

With Keap, you’ll know who has engaged with certain content. Send text messages to follow up after actions like webpage visits, email clicks, and shopping cart abandonment. You can also send text message reminders for appointments, webinars, or before the end of a sales promotion. Whatever makes sense for your business, text marketing is ideal when you need customers and prospects to act right away.

Full text broadcast (mass texting) and automation functionalities are available in every Keap edition (Keap Pro, Keap Max, Keap Ultimate), along with 1:1 text messaging. Keap Pro comes with a 3-month trial of text marketing, after which you’ll need to either add on a text marketing package or upgrade to Keap Max or Ultimate.

Yes! In Keap Pro and Keap Max, contacts can reply to your automated text messages or text message broadcasts. You can handle replies and communicate back and forth in your Keap Marketing Number inbox.

You can also mark messages as “unread,” identify when a contact opted in or out, and view which automation or broadcast your initial message originated from.

Automated text messages and text message broadcasts using the Keap Marketing Number are currently only available in the U.S. One-to-one text messages using the Keap Business Line are only available in the U.S. and Canada.